• Outsource Your Contact Center

    Gurland offers business growth or customer experience outsourcing solutions for the most innovative companies. We're offshore contact center experts. BPO Services available in the The Philippines. Leverage our workforce. Task us today!

    US based BPO Company

    Contact Center | Back Office

    Performance Transformation

    Global delivery centers.

    24/7 contact solutions.

    Customized business models for any size organization.

    Write to us today for a free consultation.

    Business process outsourcing w/ Nearshore and Offshore locations.

  • What Do We Do?... We make phones calls. We're a global outsourcer with offices in The Philippines and Bulgaria. We support customers. We generate leads. We build businesses. Small to midsize enterprises trust Gurland and leverage our capabilities as a growth hack or cost savings strategy. You handle your business. We'll handle your calling. IT support pro's and call center specialists.

    Fortune 100's outsource around the world. Why can't you?

    3 Simple Reasons Why Companies Trust Gurland

    Save Your Focus

    Customer support is critical to your business. Our customer support agents are prepared to serve your customers bringing the best out of every customer experience. We strive to be the best version of ourselves in every call. Our agents are BPO wizards. Our culture is designed to convey positive, enduring experiences for your customers. Don't leave quality experiences on the table. Your call center should defend your business. Our agents will be there to support your enterprise through every phase of customer support growth. Offshore locations to protect your bottom line.

    Positive ROI

    Telemarketing is not an easy gig. High turn over, workforce management, taxes and other factors hinder quality performance. Our BPO agents are highly educated, skilled and trained to call your clients, pitch your services, and convert real business. Appointment setting is no issue. Telemarketing is our passion. Selling is our main focus. Gurland telesales agents will be your revenue machine. You control your business and focus on key activities while Gurland business process outsourcing call agents support your sales / marketing functions. Offshore locations at your advantage.

    High Quality Agents

    Reduce churn or high turnover and workforce management by allocating these activities to BPO experts. Business process outsourcing for the most innovative firms in many industries. Customer care experiences are not to be treated lightly. Our BPO agents are calling experts. Every calling agent has a minimum of 1 year of phone experience and a college degree. English proficiency is never an issue. We care deeply for your customer's experience and treat your customers as we treat our direct clients. Our Telemarketing army will convert high end leads and prospect for the most quality b2b names. We scrub databases, sell by phone and call any company or client you need. We're a phone factory at your disposal - outsourced - off-shored - and ready to build your business to the highest heights. Offshore call center locations to help you compete and win in a global market.

    Nearshore/Offshore Locations

    A Business Process Outsourcing (BPO) company based in The Philippines, we offer a wide range of call center services such customer support, lead generation, outbound/inbound sales, phone support, back office, web development, and so much more. Other locations where Your business can outsource operations to multiple destinations nearshore and offshore to ensure 24/7 customer support or maximize dial time prospecting for new business. Our global team is dedicated to your business in finding your new clients or serving your existing customers.

  • Delivery Centers

    Our know how and expertise expand across 3 continents and 5 countries. Whether your business requires a specific solution or culture fit, Gurland has your business covered.


    Back office and Knowledge Process Outsourcing

    India is perfectly situated to support your business with every back office function. Take advantage of the unparalleled cost/quality balance of IT talent and english speaking abilities.

    Dominican Republic

    Nearshore destination for US and Canada

    A bilingual workforce strategically located for all US corporations seeking an offshore/nearshore BPO partnerships. Retention is ridiculously stable in this market and the talent pool is vast. Outbound and inbound agents are available and the cost of labor is comparable to legacy destinations such as the Philippines.


    Legacy English Speakers

    With over four million call centers agents spread across the Philippines, here is a destination you truly need to consider. The manpower potential is second to none and the english abilities far exceed the common belief of offshore critics. Price points are also comparable to India and Pakistan.


    Telesales Pros

    A bilingual workforce strategically located for all US corporations seeking an offshore BPO partnerships. Retention is ridiculously stable in this market and the talent pool is vast. Outbound and inbound agents are available and the cost of labor is comparable to legacy destinations such as the Philippines.


    Telesales Pros

    Perhaps one of the greatest up and coming locations. Nearshore for the UK and EU market, but with an immense labor force that understands US cultural norms. Another amazing destination to house your customer service, sales/marketing and back office operations.

  • Core Capabilities

    We are call center experts. Our clients outsource call center and IT related activities to Gurland. Telemarketing, sales, customer support outsourcing for the smartest firms.

    Globalization is here. Take advantage. Our offshore locations is your advantage. With centers in The Philippines, Bulgaria and other partnerships offshore - your business is well equipped to compete head on with any competition.

    Where Do We Compete?

    Growth experts. Customer care experts. Back office experts.



    Appointment setting, prospecting, lead generating, B2B and B2C calling. Cal center services of all kinds. Immediate results. BPO partners you can rely on.


    Sales/Phone Sale/Telesales

    Phone sales, converting, outbound or inbound conversions/conversion tracking and analytics. Telesales with real traction.


    Customer Support

    Tech support, IT help desk level 1, 2, 3 - software training, prototyping, or general customer support. Outsourcing phone calling work to callers who care.


    IT Support/IT Services

    Automation, digital marketing, engineering, software development, digital transformation, cloud services. A Technology first company. IT for your business, no need unmet.

  • Carlos R.

    VP of Sales + Global Logistics

    "We're in a rough environment. Highly competitive, high demanding client base, high volume and low margin. Our only option for survival was a BPO partnership. Guess what, it worked."

    Frank D.

    Financial Advisor

    "Outbound prospecting and appointment setting at its finest. The connection rate and conversions were strong after a few weeks and the ROI was realized within 90 days."

  • Outsourced phone calling and IT support. Our call center agents and BPO agents are prepared to make your business grow. We are your number 1 supplier. Your business is our life. Your customer is our world. Call center partners for the long haul. Our offshore locations will let you beat customers on all fronts. Contact services for global enterprises.

    We're ready to start calling. Outsource your sales development calls to The Philippines today.

    Are you ready for growth?

    Call +1-866-218-0280

  • Call centers are located in The Philippines and Bulgaria. Call our team and learn more about our offshore call center locations.

    We Offer Customer Support Solutions For The Most Innovative Companies

    General Inquiries call or write.

    Our Phone Numbers:

    Call +1-866-218-0280

    We'll contact you within 24 hours for a free consultation.

Last updated: March 18, 2019

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.gurland.io website (the “Service”) operated by Gurland Inc (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

The Service and its original content, features and functionality are and will remain the exclusive property of Gurland Inc and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Gurland Inc.

Our Service may contain links to third party web sites or services that are not owned or controlled by Guralnd Inc

Gurland Inc has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Gurland Inc shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

These Terms shall be governed and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

If you have any questions about these Terms, please contact us.
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, Shipping details or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, respond to a survey, Use Live Chat or enter information on our site.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
• To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
For your convenience we may store your credit card information longer than 30 days in order to expedite future orders, and to automate the billing process.

Do we use ‘cookies’?
We do not use cookies for tracking purposes
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.that make your site experience more efficient and may not function properly.

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links
We do not include or offer third-party products or services on our website.

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us
• By calling us
• By chatting with us or by sending us a support ticket
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

704 N King St Ste 500
Wilmington DE 19801